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Logistics and Fulfillment Manager

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Scope Recruitment 26/04/2018
Position: Location: Sector:
Logistics and Fulfillment Manager
San Francisco , CA Huntsville 3001 9th Ave SW Alabama 35805
0000-03-01

COMPANY

Ample Foods Inc. produces Ample, an optimized powder meal for convenience that provides vitamin and mineral need on a daily basis. They currently offer 3 formulas – Ample (original), Ample V (vegan), and Ample K (keto). They currently sell direct to consumers through their website. Experiencing quick growth and an even stronger growth trajectory, they are expanding their team.

 

To learn more about their recent $2MM round of seed funding completed in May, click here.

To learn more about Ample Foods and visit their website, click here.

 

OVERVIEW

Our client is a fast growing consumer products start-up in San Francisco. They are seeking a full-time Fulfillment & Logistics Manager to oversee all aspects of their logistics including managing their 3PL, freight, and distribution strategy. The ideal candidate would be a self-starter with strong attention to detail and a hands-on team player. This person would thrive on facing the many exciting challenges associated with jumping headfirst into a fast-paced early-stage startup.

 

RESPONSIBILITIES

  • Monitoring and overseeing logistics, warehousing, and fulfillment of customer orders. End-to-end execution of the operational details associated with getting Ample to our customers.
  • Working closely with our Customer Experience team to troubleshoot issues on the operational backend. Correcting and handling fulfillment errors, as well as proactively implementing preventative measures.
  • Managing our services provider (3PL partner) to implement effective processes for fulfillment.
  • Monitoring 3PL partner as well as service/carrier performance to ensure quality requirements are met - this may include KPIs around cycle count accuracy, inventory control, order picking accuracy, metrics reporting, root cause troubleshooting, delivery time.
  • Managing the evaluation, selection, and the cost negotiations of potential suppliers, carriers, and vendors as needed.
  • Setting up processes and standards to optimize shipping costs, import duties and taxes, as well as logistics costs, while maintaining quality standards.
  • Verifying and auditing shipping and logistics invoices. Conducting follow-ups and negotiations as necessary.
  • Aiding in the shipping requirements for wholesale/distribution as needed.
  • Working cross-functionally with Marketing and Development teams to optimize our eCommerce business.
  • Maintaining and improving upon our existing organizational systems and leveraging technology to those ends.
  • Preparing purchase orders and verifying receipt.
  • Other ad-hoc tasks to help get Ample to our customers!

 

REQUIREMENTS

  • Strong analytical, organizational, research, and communication skills. Financial analysis skills a plus.
  • Systemic approach to problem-solving and commitment to process improvement.
  • Ability to manage one’s own time and multiple ongoing tasks/projects based on priority level.
  • Ability to scope out projects from start to finish (from quoting to understanding timelines and resource allocation needs), to fully assess their validity for our business.
  • Proficiency in Excel and Google Drive (Google Sheets, Google Docs, etc.).
  • Prior experience with invoicing, inventory tracking, Shopify and/or Amazon a plus.
  • Has own laptop.
  • Passionate about health and nutrition on a personal level.
  • A get-it-done mentality.

 

PERKS

  • Unlimited Ample + office snacks.
  • Full insurance benefits: Medical, Dental, Vision.
  • Monthly stipend towards personal health and wellness.
  • Fun office environment with passionate and committed colleagues.
  • Salary commensurate with experience.
  • Flexible work schedule – up to 1 day or two half days per week remote.

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