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General Manager - 3PL

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Scope Recruitment 19/08/2020
Position: Location: Sector:
General Manager - 3PL
Ft. Lauderdale, FL Huntsville 3001 9th Ave SW Alabama 35805
0000-03-01 Distribution & Warehousing


Our client is a leading partner for ecommerce businesses, providing end-to-end Logistics & Fulfillment Services across diverse industries and customers. As a General Manager, you will lead one of their US-based fulfillment centers (FC),with direct ownership of developing, executing, and maintaining both an operational- and a leadership-culture based on customer service, performance, and growth.



  • 10+ years of experience in purchasing, demand planning and/or procurement of materials
  • Create and maintain a safe work environment for all Associates and Managers
  • Hire, train and develop the FC management team, overseeing career progression and performance management
  • Drive FC performance across all key performance indicators (metrics) - Safety, Customer, Quality, Productivity
  • Proactively identify problem areas and create process improvement initiatives geared towards improving Safety, Customer, Quality, and Productivity performance
  • Collaborate with both site-level and network-wide leadership teams to design and deploy productivity plans to ensure adherence to business goals
  • Regularly review and adjust site labor plan to align with capacity needs and workforce retention and engagement needs
  • Collaborate with the HR, Finance, Systems & Automation, and Facilities teams to create an effective partnership across key business units
  • Partner with fellow GMs and network-wide leadership to establish foundational standards, processes, and systems to support rapid expansion


  • Degree in Operations or Business Admin or equivalent work experience
  • Strong understanding of forecast planning, sale cycles, & inventory management
  • Strong math, market research and systems entry/tracking experience
  • Impeccable written and oral communication
  • Bachelor’s degree in Supply Chain Management, Logistics, Engineering or Business Administration. MBA or Master degree preferred.
  • 5+ years of operational management experience, managing a large facility (250+ employees).
  • Experience and knowledge of 3PL operations, continuous improvement and Six Sigma is a must.
  • Proven track record of successfully hiring, training and engaging a large workforce.
  • Must possess strong problem solving and analytical skills
  • Strong technical skills with advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.

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